Explore common questions about buying, selling, and financing through Highway By Hudson.
Have questions about selling or trading your car? We've got answers.
Absolutely. At Highway, we make it easy to buy your next car 100% online. You’ll get upfront, no-haggle pricing, a competitive trade-in offer, access to personalized arranged financing with our lender network, and a complete vehicle history report. Prefer to see it in person? No problem—we also offer the flexibility to switch between online and in-store at any time. Whether you're browsing from your couch or finalizing at a Hudson dealership, you'll experience the same transparent, pressure-free buying journey.
Once you begin the online process, you’ll enter a guided experience where you can personalize a desired payment amount, apply for financing, add vehicle protection products, evaluate your trade-in, and leave a refundable deposit to reserve your car. Every step is designed to give you full control while making the process simple, intuitive, and fast.
Most of the time, yes! Once you finish the online checkout and place your refundable deposit, we initiate the final steps to reserve your vehicle. However, because our inventory is shared across multiple dealerships, we do one final availability check with the vehicle’s location to confirm it's still ready for you. If for any reason the car has just been sold or becomes unavailable, we’ll notify you right away and issue a full refund. Our team will also work with you to find a comparable vehicle—often with similar features, mileage, or even better value. Rest assured, you're never left in the dark.
Yes! You can schedule a test drive anytime by clicking the “See it in-person” button on the vehicle’s detail page. That lets you choose a convenient time to visit the dealership and experience the car up close. And if you decide to purchase the car fully online, you’ll still have a chance to take a test drive before final delivery or pickup is completed. It’s just one more way we help you feel confident in your purchase—and if it’s not the right fit, you’re still covered by our 5-Day Return Guarantee.
Life happens—and we get that. Your deposit is fully refundable if you decide not to move forward. Whether you’ve changed your mind or your plans have shifted, there’s zero pressure and no hidden fees.
The price shown on the Search Results Page reflects the listed sale price of the vehicle. Once you click into a vehicle and begin the checkout process, you’ll see an itemized breakdown of applicable government taxes and title/tag/registration fees, optional protection products, and any applicable delivery or transportation expenses. We believe in full transparency, so you’ll always know exactly what you’re paying before placing a deposit or completing your purchase. No hidden fees. No surprises.
Every Highway vehicle goes through a thorough multi-point inspection by certified technicians. We recondition each used vehicle to meet our high standards for quality and safety, and we provide a free Carfax report so you know the full history before you buy.
Yes—and we make it seamless. You can get a real-time trade-in value online in minutes. Once accepted, the value is applied directly to your new purchase, helping lower your out-of-pocket costs or finance amount.
No problem. We regularly work with out-of-state buyers and handle everything from tax calculations to title transfer based on your home address. Delivery options are also available depending on your location.
You can get an instant offer in just a few clicks. Enter your license plate or VIN, confirm a few vehicle details, and receive a real offer backed by Hudson dealerships. There’s no need to guess what your car is worth or haggle with strangers.
No. We’ll buy your car even if you’re not in the market to replace it. Whether you're downsizing, have an extra vehicle, or just want cash—we’re happy to make a competitive offer.
Absolutely. Our checkout experience lets you apply your trade-in toward your next car with one seamless transaction. Your offer updates your payment options in real-time, so you always know what you're spending.
We use a combination of real-time market data, your vehicle’s condition, mileage, location, and history to generate a fair and competitive offer. Our valuation tools are similar to those used by major national retailers, allowing us to stay in sync with current market trends. This means you get a fast, accurate, and trustworthy offer without needing to shop around or second guess your vehicle’s value.
Your offer is firm as long as the condition of the vehicle matches what you’ve described. There's no pressure, no haggling—just a straight, solid offer you can count on.
Yes. We’ll help you request a payoff from your lender and handle the remaining balance. If you owe more than the offer, you can pay the difference or explore financing options to roll it into your new purchase.
You’ll need a valid driver’s license, registration, and any lienholder payoff information if applicable. Our team will guide you through everything you need.
If your car is paid off, having the title speeds up the process. If it’s financed, we’ll coordinate directly with your lender to get it handled.
We can still take your vehicle. You’ll just need to cover the difference, or we can include the negative equity in your financing if you’re buying another vehicle.
Your offer is valid for 7 days or 250 miles. This gives you time to think it over, and if you need more time, you can always reappraise.
Yes, and we make it simple. Our digital checkout lets you apply for financing in minutes and compare real offers from our network of national and local lenders. You’ll see competitive rates and personalized monthly payments instantly.
Yes, we accept outside financing. If you’re planning to use your own bank or credit union, simply choose “Cash” as your payment option during checkout and let us know you'd like to finance through an outside lender. From there, our team will coordinate with your lender to provide the necessary documentation and help finalize the deal.
Browsing or estimating rates won’t affect your credit score. However, once you officially apply for financing through Highway, a hard credit inquiry will be submitted to our network of lenders. In general, credit bureaus understand that consumers may shop for auto loans and often group multiple inquiries within a short timeframe as a single event to minimize the impact on your score. While every situation is different, most customers experience little to no meaningful change to their credit from applying.
Rates depend on your credit score, income, loan term, and vehicle, and are set by our lender network. Our multi-lender network gives you access to competitive options so you can choose what works best for you.
Yes. We’ll show you estimated rates based on your credit score tier, which are designed to reflect competitive offers from our national lending partners. While actual rates are finalized after your full credit application, these estimates give you a solid sense of what to expect before you apply.
We work with lenders who specialize in helping customers with less-than-perfect credit. If you’ve been turned down elsewhere, we may still have options.
In many cases, yes. Subject to credit and loan terms, some lenders offer $0 down programs. Your options will be shown during checkout.
Your first payment is typically due 30 to 45 days after purchase, depending on your lender. Exact terms will be confirmed at signing.
Yes. You can apply with a co-signer or co-borrower during checkout, which can help you qualify or get better terms.
Yes. Home delivery is available in many areas. During checkout, you’ll see delivery options based on your ZIP code. It’s a convenient way to complete your purchase without ever leaving home.
Delivery typically takes 2–7 business days, depending on vehicle readiness, location, and scheduling. We’ll keep you informed every step of the way.
Delivery costs vary based on distance. Some areas qualify for free delivery, while others follow a mileage-based structure. All costs are disclosed at checkout.
No, shipping costs are not refundable. While our 5-Day Return Guarantee gives you the flexibility to change your mind after purchase, any costs paid for delivery or pickup will not be reimbursed if you decide to return the vehicle.
We deliver within a wide radius of our Hudson stores and offer extended-range and nationwide delivery for select vehicles. If you’re outside our primary zones, we’ll still work to accommodate you.
Yes. If you prefer to visit in person, we’ll schedule a pickup time that works for you and have your vehicle ready and waiting.
Yes. Just contact our support team and we’ll adjust your appointment based on availability.
Yes. We offer a 5-Day Return Guarantee on all Highway purchases. If the car isn’t right for you, return it with no questions asked.
Reach out to us within 5 days of delivery or pickup. We’ll schedule a return and walk you through the steps. The returned vehicle must be in the same condition with mileage limits observed.
The vehicle must be in the same condition as delivered, with fewer than 250 additional miles. No damage or excessive wear.
Yes, you’ll receive a full refund of your purchase amount if you cancel prior to delivery or return the car within the 5-Day Return Guarantee window. However, please note that any delivery or shipping costs paid are non-refundable.
Absolutely. You can cancel any time before you pick up or take delivery, and your deposit will be refunded in full—minus any applicable shipping fees.
We value your time. If you complete the key steps online (pricing, financing, trade-in, product selection, deposit), we guarantee your dealership visit will take 60 minutes or less—or we’ll make it right.
Complete your purchase steps online in advance, including uploading your license and insurance, so we’re ready when you arrive. We’ll have the paperwork and car prepped and waiting.
A team member will greet you, verify your information, walk you through the final paperwork, and hand over the keys. If you haven’t driven the car yet, you’ll be able to take it for a spin before finalizing. If you’ve included a trade-in as part of your deal, we’ll also verify the condition of your vehicle to ensure it matches your online description.
Yes. Highway is designed to be flexible. Start online, finish in-store—or the other way around. We’ll meet you wherever you are.
Highway combines the speed and simplicity of online car buying with the trust, service, and physical presence of Hudson Automotive. You get real cars, real dealerships, and real support—backed by a name that’s been around for decades.
Our support team is here for you every step of the way. Chat online, call, or email us anytime. We’re real people ready to make your experience smooth and easy.
Yes. Highway is the digital marketplace of Hudson Automotive Group, a family-owned dealer group with over 50 locations nationwide. You’re in great hands.